Outly

Workshop Summary
During this half-day workshop, you’ll learn a practical, high-impact framework for delivering feedback to your team that drives performance and builds momentum in your team. Using the More‑Better‑Different‑Less Feedback Model (MBDL) approach, a proven feedback model that delivers great results.

By the end of the session you’ll be able to:

• Deliver feedback in a way that a team member listens and takes action
• Reduce resistance
• Address key blockers: lack of productivity
• Improve outcomes from feedback-resistant team members
• Drive more responsiveness, stronger accountability and deeper engagement.
• Turn feedback from a reactive chore into a strategic lever
• Equip your team to self-correct, adapt quickly and sustain higher performance.

Who should attend
Leaders, team leads and managers who want to build a feedback-rich culture that accelerates results.

Key outcomes

• A shared language and structure for feedback conversations.
• A live practice session where you apply MBDL to real team scenarios (e.g., feedback-resistant individuals, productivity dips).
• A ready-to-use feedback template and facilitation kit to immediately implement post-workshop.
• A mini-action plan outlining your next steps to embed the model within your team culture and processes.

Why this matters
Traditional feedback often covers only what went wrong — leaving teams unclear, disengaged and slow. The MBDL model flips the script: it helps leaders identify what to ramp up, what to refine, where to innovate and what to stop doing.

By mastering MBDL, you’ll unlock faster turnaround on performance issues, shift resistant behaviours and generate real, measurable impact in quality and output.

Learn More: https://www.kingstonhumancapital.com.au/building-a-team-culture-feedback-mbdl